To book one of our caravans
please fill in our online booking form with all your
details and the dates you are wishing to go.
Alternatively you can call us to book.
Please note: All arrival
times are 4pm unless you choose to have express check in
below or states otherwise on the caravan descriptions:
We cannot accept bookings
from all female or all male parties or groups under the
age of 21.
Terms and Conditions
1. We regret that we are unable to accept bookings from:
-
a) Groups of persons of all one sex. b) Groups under 21
years of age.
2. Check out: In order for us to check the caravans,
departures must be made before 10:00am on the day of
departure. We expect you to leave the caravan clean and
tidy.
3. Pets: Pets are allowed to stay in selected caravans
at an extra charge and only 2. They must not be left in
the caravan for hours and not allowed to bark constantly
causing a nuisance. If any damage or accidents occur
you are expected to pay for the repair.
4. Unforeseen Circumstances: Should the caravan become
unavailable due to circumstances beyond our control a
refund of all money received will be given. Alternative
accommodation would be sought and if acceptable to the
hirer this could be accepted as an alternative.
5. You agree to pay the balance due not less than 8
weeks prior to your arrival date otherwise the holiday
will be re-advertised and you will forfeit your deposit.
6. You will not be asked for a security deposit, but you
must agree to pay for any damage, accidental, wilful or
through neglect, caused to the caravan or its contents,
including loss, caused by yourself or any member of my
party. This does not include failure due to normal use.
Any problems in your caravan must be notified to us on
the day of your arrival.
7.Smoking: All our caravans are Non smoking and anyone
caught smoking inside the caravans will terminate their
holiday. And will be billed for a deep clean of the
caravan. Please smoke outside and use the sand buckets.
8. Insurance: It is recommended that you purchase some
form of Holiday Insurance from your local broker to
cover your personal luggage, personal money, holiday
cancellation/curtailment, personal and public liability
etc. This type of cover is fairly standard and not too
costly.
9. Children: Supervision of young children is strongly
recommended during the use of Play Facilities and in the
Swimming Pool area. Children under 8 years of age and
those that cannot swim will not be permitted in the
Swimming Pool unless supervised by an adult.
10. Park Rules: Park Rules are displayed on Park. Please
ensure that you and your party comply with these. Haven
reserve the right to terminate a holiday without
compensation, where the unreasonable behaviour of the
persons named on the booking form or their guests might
impair the enjoyment, comfort or health of other
guests. Only the people listed on the booking form can
occupy your accommodation and use the facilities of the
park. If this legal requirement is not met your
booking will be terminated and you will be asked to
leave with no refund made.
11. Cancellation of your Holiday: If you have to cancel
your holiday, you must notify us in writing. The date of
cancellation is the day when we receive written
notification. In the event of cancellation, a sliding
scale of charges applies as laid out below. If you
cancel more than 56 days (eight weeks) before your start
date, then your deposit will be forfeit. If you cancel
within 56 days (eight weeks) you will be liable for the
following percentages of the total Holiday cost:
Cancel 56-42 days before holiday start date: 50%
Cancel 41-21 days before holiday start date: 75%
Cancel 20-day of arrival or later 100%
12. Bedding: We supply duvets and pillows. Guests are
expected to provide their own sheets, duvet covers and
pillowcases unless otherwise stated on the caravan
advert page. If you are unsure please ask. You can hire
from us for an extra charge.
13. Facilities: As we do not own the park we do not take
responsibility for any alteration to the facilities
listed.
14. Changes: Should the situation arise that you wish to
change your holiday booking/caravan (subject to
availability) or to add extra members to your party an
administration charge of £15 will be required.
15. Conditions - In the case of any dispute our decision
is final. We are private owners and can choose not to
take any booking.
16. The booking is not confirmed until we agree to your
booking request and send you confirmation.
